Aftersales Manager
at Service Centre (South Dublin)

Applications for this role are now closed.

MSL Service Centre (South Dublin), part of the MSL Motor Group, operates a service, repair and parts facility for Mercedes-Benz and Smart vehicles at our state-of-the-art premises, located on Pottery Road, Dun Laoghaire.

We currently have a vacancy for an experienced, dynamic Aftersales Manager to join our South Dublin Service Centre with a view to driving our business forward.

Key duties and responsibilities to include:

    • Ensuring maximum efficiency and profitability in the Aftersales Department whilst providing a high level of customer satisfaction.
    • Ensuring that all service, warranty and repair works are carried out to the highest standard, commensurate with brand and Company standards.
    • Ensuring the effective management of all employees in the Aftersales Department’s.
    • Ensuring that Health & Safety regulations are complied with and high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.
    • Maintaining excellent working relationships with our distributor & manufacturer.
    • Maximising commercial opportunities for the Aftersales Department.
    • Contributing to the development of plans, policies and procedures as required to ensure the achievement of all tasks in an efficient and timely manner.
    • Maintaining an effective control of costs in line with agreed objectives by regular examination and review of management accounts and budgets.
    • Undertaking additional related responsibilities as required.

The successful candidate will ideally:

    • Proven experience of running a successful service workshop and parts department.
    • Sound business acumen, and the capability to control costs and increase profits.
    • Strong technical knowledge.
    • Proven people management skills and leadership ability.
    • Excellent interpersonal and communication skills.
    • Desire to ensure high levels of customer satisfaction.
    • Proven ability to work to high standards.
    • Strong IT and administration skills.
    • Ability to work calmly under pressure.
    • A full and valid driving license.

Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation and availability to:-

The Group Human Resources Department, MSL Motor Group, Naas Road, Dublin 12.

Email now

Applications closed on Wednesday, 4th July 2018.