COVID-19 Update

Dear Customers,   

Following the Government’s most recent announcement surrounding COVID-19, we want to inform you that all MSL Sales & Service operations are open as of May 18th.

We want to assure you that safety is our top priority at MSL Motor Group and strict social distancing and sanitising measures have been implemented to ensure the health & safety of our employees, customers & community. As we continue to follow Government and HSE guidelines, the following measures will be effective in all our premises from Monday, May 18th:

  • For everyone's safety, all service centres will be initially operating on a strictly appointment-only basis. We therefore regretfully request that you do not enter the premises until your allotted time and not to remain on our premises whilst we are working on your car.
  • We are adapting our business in order to prioritise our resources so we can keep our customers mobile, especially the frontline staff. Therefore we will be prioritising our bookings and appointments on this basis.
  • In the interest of staff & customer safety please make an appointment prior to your arrival at any of our retail showrooms, to enable us to monitor the number of customers in our retail centres. 
  • Hand sanitation units will be available in all our premises and upon entry staff and customers will be required to sanitise their hands.
  • We encourage the use of our self-service chefacility to minimise contact with staff and other customers.
  • Social distancing floor stickers throughout our premises will enable you to maintain the correct social distancing of 2 metres from other customers and members of our staff. 
  • Perspex screens have been installed in our premises to safeguard customer interactions.
  • Disinfecting of touchpoint areas will regularly take place within all our premises.
  • All staff will be equipped with the necessary Personal Protective Equipment (PPE). 

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SERVICE

Our systems are fully operational for service bookings. If you wish to book in for your service you can contact us on the following contact information:


MSL Service Centres 
Dublin (North & South) -         
Phone: (01) 409 4449  

MSL Cork -   
Phone: (021) 240 8600

book your service

(Note: Initially all service bookings will be strictly by appointment only)

SALES

All our retail showrooms will be open to the public. However, in the interest of staff & customer safety please make an appointment prior to your arrival at the showroom, to enable us to monitor the number of customers in our retail centres. 

Alternatively, should you wish to purchase a car from us from the comfort of your own home, you can do so here through our enhanced Online Dealership service. Here you can view our stock of over 700 premium cars, apply for finance, get a valuation on your current vehicle, chat with our team in real-time via our live chat, pay online and even receive a personalised video of your preferred model.

Thank you for the continued support. We hope you, your family and friends are staying safe during this difficult period and we look forward to welcoming you through our doors again.

Sincere regards,

Brendan Grace 

Managing Director
MSL Motor Group